Okay. I admit I don’t often read the Administrative Science Quarterly. Okay, well, I never read it. But it was cited recently in a mash-up piece on The Passive Voice and while I’m still not going to read the paper, I will throw my two cents in on what seems, combined with my own growing experience, to be an unfortunate and unpleasant phenomenon.
Here’s an excerpt from the paper in the Administrative Science Quarterly, that started this rant:
Comparing thousands of reader reviews on Goodreads.com of 64 English-language books that either won or were short-listed for prestigious book awards between 2007 and 2011, we find that prizewinning books tend to attract more readers following the announcement of an award and that readers’ ratings of award-winning books tend to decline more precipitously following the announcement of an award relative to books that were named as finalists but did not win.
First, we propose that the audience evaluating a high-status actor or object tends to shift as a result of a public status shock, like an award, increasing in number but also in diverse tastes. We outline how this shift might translate into less favorable evaluations of quality.
Second, we show that the increase in popularity that tends to follow a status shock is off-putting to some, also resulting in more negative evaluations. We show that our proposed mechanisms together explain the negative effect of status on evaluations in the context of the literary world.
So basically, it seems there is a tendency by the general reading public–once a book is deemed worthy by some measuring stick respected by the literary-reading world–to attempt to devalue that work.
I know there will always be haters. Got it. I’m a University of Florida alumna so Been There. Won the National Championship. Got the T-shirt. It’s not the fact that, as an author, I feel vulnerable to the masses weighing in on my stories or writing ability. I had a long career as an advertising copywriter so not only have I suffered the literary slings and arrows of clients (and account execs) as well as Creative Directors (who started out as Art Directors I feel inclined to point out) in reference to my writing, I’ve run my precious literary babies up the flag pole and had readers as far away as Australia and India use them as target practice, too.
But even as thick-skinned as I tend to be, after experiencing a couple of bad mornings which were the result of reading a particularly cruel review on one of my titles, I generally don’t go there anymore. I’m lucky enough to have a buffer between me and my reviews, good or bad. My husband checks Amazon frequently for me so I don’t have to. I’ll often get texts from him throughout the day that read: “Another 5-star for SOF!” or “Check out your 4-star on FF…from a male reader, no less.” (Note: he’s not being sexist, most of my readers are female.)
What my husband typically keeps to himself are the 1 and 2 star reviews that inevitably come down the pike. Because he has an inquisitive mind and because he wants to know why one title with three hundred 4 and 5 star reviews would prompt someone—especially someone who goes onto the review page and SEES all the love–to write a vitriolic rant condemning it, he often tracks down the reviewer.
Now I don’t mean he gets their GPS coordinates, but he traces the reviewer’s link back thru the Amazon website to find out who they are and what their story is. Once in awhile he’ll tell me: “You got a 2-star from some old lady in Tampa who’s only ever reviewed foot powder ’til now.” But usually–and it makes me mad just to write it–usually, he’s discovered the ultra-negative reviewer is not only another author–but one in my genre and one not doing well (which you can easily determine by the ranking on the book page.)
Let me say, if not from the get go (little late for that), that I’m not trying to say my books are just so awesome that someone’s negative opinion—if it results in a two-star review—must be wrong. I’m saying I see a pattern related to most of the one and two star reviews I receive on certain of my books. And it seems to reveal that the more visibly loved a book appears, (ie 300 4 & 5 star reviews) the more one-star reviews it attracts.
This post is not really about crap reviews. It is a lamentation about the fact that it appears that the higher up you go, the more people want to jerk you back down. I follow several authors’ blogs who used to regularly tell how much money they made on their book sales in an effort to help other authors figure out possible promotion methods, etc. Frankly, I’ve found those blog posts very helpful in showing me what might be. It’s unusual in publishing to have that kind of transparency and it was refreshing and beneficial to see it. Recently, I’ve been reading those same authors say that when they release that kind of information they then see an avalanche of 1 and 2 star reviews show up on their Amazon book pages. Most say they won’t do it anymore.
Keep in mind, these are not blogs addressed primarily to readers. These are blogs focused specifically on writing and indie publishing. So unless there’s a bunch of Big Five spies lurking on their blogs, these knee-jerk bad reviews are coming from jealous writers!
And not just newbies–in fact, I’d say rarely newbies. My husband’s own investigations show the poor reviews that I get from other writers are writers who are either traditionally published or are attempting to sell their backlist from back-in-the-day when they WERE traditionally published.
Which makes me want to ask: does it really make anyone feel better about themselves to tear someone else down? Does it really help?